DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Standard shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
* To ensure next 2nd-day delivery, orders much be placed by 10:00 am EST
* Orders received by 10:00 am EST are processed the same day.
* Not all shipping methods are available for certain items.
* Shipment to APO/FPO addresses requires additional processing time after delivery to the military post office.
WHAT HAPPENS IF MY ORDER IS DELAYED?
How long does it take for an order to arrive? This depends on the product ordered. When you complete your purchase, you will receive an email containing the shipping time frames to your property based on your country of origin. Please use this table as a reference for Shipping to your Country. Please keep in mind, that processing can take 1-5 business days. In most instances, we ship the next business day. Country Shipping Timeframes the United States, 7-15 Business Days the United Kingdom, 12-20 Business Days Australia & New Zealand, 12-20 Business Days Canada, 12-20 Business Days Western Europe, 10-30 Business Days Rest of the World, 10-30 Business Days RETURN POLICY Last updated December 28, 2021, Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy. RETURNS All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
THE RETURN PROCESS
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address: JIRIE LLC Attn: Returns RMA # 6300 Sagewood Drive, Suite H336, Park City UT 84098 United States
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
